Helpdesk

When you need a team to answer you and your customers’ questions around the clock, OTT’s Helpdesk Support is here to help.

24/7 Helpdesk Support for You and Your Clients

Helpdesk Support Call Centre

24/7 Helpdesk Support for You and Your Clients

Rely on expert support and advice when you need it most with our Helpdesk Support Call Centre service. Our goal is to help your business meet its goals – supporting your operations, ensuring your growth and prioritising excellent customer service above all else.

Whether you need inbound support, or an outbound helpdesk to assist with your services, you can trust in OTT to provide you with the tools you need to enhance your business.

Features

Enhance Your Customer Experience

With customer retention and loyalty management, cross-selling and up-selling, win-back programs and surveys, you’ll have all the tools you need from our helpdesk support to keep your clients engaged at your disposal.

Boost Your Customer Base

When you need an influx of qualified leads and want to see them become sales, there’s no better place to turn than Rainmakers.cafe’s Neuro-Funnels which form part of our Helpdesk services.

Focus on Insights

Gain unprecedented insights into your call centre with reporting, diagnostic analytics and predictive insights from OTT Glass.

Benefits of using Helpdesk

24/7 Inbound & outbound helpdesk

Get assistance with your queries

Help your clients get the answers they need

Provide and experience excellent customer service

Access a wide range of OTT products

Keep your clients engaged