Ministry of Electricity and Water

Apr 6, 2021 | Case Study

Business Overview: Currently, the Ministry of Electricity and Water in Kuwait (hereafter referred to as MEW in this document) has two kinds of billing systems to meet its business requirements.   Privet sector, DB2 CICS based system: This mainframe system is used...

Federal Electricity & Water Authority

Apr 6, 2021 | Case Study

Business Overview: Currently, Federal Electricity & Water Authority (hereafter is referred to as FEWA) was established in 1999 under the Federal Law No. 31 of 1999 to carry out the duties assigned by Ministry of Electricity and Water in achieving several...

Habib Bank – SAP MARKETING

Mar 12, 2021 | Case Study

Case Description Client: Habib Bank Location: Pakistan – Karachi Industry: Banking Project Start: August 2019Project Start: January 2021 SAP MARKETING Implemented the following components under SAP Marketing; Customer Data Management Customer 360 view...

SAMA Saudi Arabia Monetary Agency– SAP CRM CASE MANAGEMENT

Mar 12, 2021 | Case Study

Case Description Client: SAMA Location: Saudi Arabia Industry: Banking Project Start: July 2015Project Start: January 2017 BANKING & INSURANCE DISPUTES MANAGEMENT Banking & Insurance Disputes Management department of SAMA collects complaints from banks or...